Information we collect
When you place an order, we collect your name, phone number, delivery address, and payment details required to fulfil the order (for example bKash transaction ID when you choose bKash).
If you create an account, we store your email, phone, and order history so you can track purchases from your dashboard.
When you contact us through the contact form, we store your message so our support team can respond.
How we use your data
We use your information to process orders, arrange delivery through our courier partners (including Steadfast), send order updates, and respond to support requests.
We do not sell your personal data to third parties.
Data security
We take reasonable technical measures to protect your data. Payment information for Cash on Delivery is limited to what is needed to verify bKash payments when applicable.
Your rights
You may request correction of your profile information from your customer dashboard or by contacting support.
You may ask us to delete your account data subject to legal and order-record requirements.
Contact
For privacy-related questions, reach us through the Contact page or WhatsApp support listed on our website.